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Community Advocate

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About Hex

Hex is a modern Data Workspace for teams. With Hex, Analysts and Data Scientists can explore, analyze, and visualize in collaborative notebooks, and then share their work as interactive data apps that anyone can use. This gives Data teams new superpowers, breaks down siloes, and empowers organizations to be truly data-driven.


About the role

Hex is looking for a Community Advocate to build awareness, excitement, and engagement among current and potential Hex users. You will lead creation of content for our blog, Public App Gallery, and other channels as well as lead interactions with the broader data community.

You don't have to be a Data Scientist by trade, but should have a working knowledge of the modern data landscape, empathize with key pain points, and be ready to tell the story of where Hex fits in.

We need you to take the lead on:

  • creating engaging content centered around common user workflows, problems, and solutions, both from within the team and through third-party resources
  • putting together how-to guides and walkthroughs to help with new user experience and onboarding
  • driving Hex's engagement with the data science community (e.g., writing blog posts and other articles, posting in relevant communities, etc.)

In a typical week, you might find yourself thinking strategically about how to add value to community members, developing a demo project highlighting a new Hex feature, as well as spending an hour figuring out a bug on a support forum with a new user. We're looking for someone to imagine and create content to pique user interest and teach folks how to use Hex! We've started building our content library with our Gallery but want to expand its footprint. That's where you come in.

Who you might be:

You deeply understand analytics and data science, the problems teams have, and what it means to make life easier for them.

  • You are comfortable in SQL and Python, and have an interest in learning new tools and techniques.
  • You’ve written content for technical audiences before.
  • You’ve participated in a technical community and you’ve seen what engaged, active communities look like.
  • You’re comfortable talking to users, can empathize with their problems, and enjoy helping folks problem solve and arrive at solutions.
  • You're resourceful, scrappy, and able to deal with a good amount of ambiguity in figuring out what to do and how to do it.

We're not super prescriptive on qualifications. If you think you may be a fit but aren't sure, reach out!

Contact

Barry, CEO (barry@hex.tech)