"Our vision for Notionโs data team is that anyone, regardless of technical proficiency, is comfortable using data to answer their own questions โ and Hex enables that."
Aks NemanaData Scientist & Abhishek Modi, AI Software Engineer
"Hex lets us go from an ad-hoc analysis to a published data app with just a few clicks."
Sai SrigiriajuHead of Growth Strategy & Ops at ClickUp
"Since adopting Hex, the data team has churned out a steady stream of analysis, from internal benchmarking to evaluating the effectiveness of metrics."
Email, in-product messenger, Slack*, Microsoft Teams* with Enterprise SLA
*Available but not offered in all cases
Learning & training
Technical documentation, group learning sessions
Technical documentation, group learning sessions
Technical documentation
group learning sessions
live training*
*Available but not offered in all cases
Technical documentation
live onboarding
by-request product education sessions
dedicated Customer Engineer*
dedicated Product Expert*
*Available but not offered in all cases
FAQ
Anyone can try the Hex Team plan free for 14 days, no payment card required. At the end of your trial you can choose to continue on a paid plan. If you do nothing, you'll be downgraded to the free Community plan and lose access to premium features.
Professional and Team customers can cancel or change their plan anytime from Settings > Manage Plan. If you cancel, you will still have access to your paid plan until the end of your billing period. If you upgrade or downgrade, the change will apply right away and youโll be charged or credited for the remainder of your billing cycle. Enterprise customers can manage renewals and cancellations with their account representative.
We are audited annually for SOC 2 Type II and HIPAA compliance and are dedicated to safeguarding your data. Learn more here.
AI features in Hex consume credits based on the effort required to complete the task. All paid plans include a credit grant, with the option to purchase add-on credits.Professional and Team plans include monthly per-seat credit grants that are assigned to each paid user, refresh monthly and don't roll over. Enterprise plan credit grants are custom as specified on your order form.See our docs article for more info.
Yes! Students and educators at universities and bootcamps can access the Hex Professional Plan for free. Contact support@hex.tech for details.
Yes - we have a discounted program for qualified non-profits - write to support@hex.tech to see if you qualify.